The focus is on ambitious plans to expand sales channels and attract new partners, while maintaining a consistent course of transparency and customer focus.

Euroins is among the leaders in the Ukrainian insurance market in terms of the number of customers and the volume of MTPL premiums, and is actively developing other areas: CASCO, medical insurance, cargo insurance, updating products and expanding services. The company implements inclusive approaches to service, making insurance accessible to all categories of customers. 

Euroins has successfully completed the recapitalisation process, strengthening its financial stability and demonstrating positive financial results and steady growth.

The company fully brought its activities into compliance with the new insurance legislation, including the requirements of Law of Ukraine No. 1909-IX. It became a member of the League of Insurance Organisations of Ukraine, joining the leading professional community in the market.

As part of the transformation, internal policies were updated, the internal control system was strengthened, and new standards for customer interaction were introduced in accordance with the principles of transparency, integrity and customer focus.

A year of gradual recovery after the crisis of 2022. Euroins stabilised its operations, tightened cost control and focused on the quality of its insurance portfolio.

Particular attention was paid to the development of voluntary medical insurance: the product line was updated, the range of services was expanded and the availability of medical programmes for customers was increased. At the same time, the company strengthened its leading position in the motor third-party liability insurance market, significantly expanding its presence and demonstrating dynamic growth in industry ratings.

In the early days of the full-scale invasion, the company, with the support of its shareholder, Euroins Insurance Group, provided its employees with the opportunity to evacuate and settle temporarily in Bulgaria. This step helped to preserve life, stability and team unity in extremely difficult conditions and to ensure continuous insurance coverage for customers.

Remote claims settlement and customer support services were introduced, which made it possible to respond quickly to requests under martial law, maintain service quality and ensure safe interaction with customers throughout Ukraine.

Euroins has confirmed its position as one of the leaders in the auto insurance market, taking 7th place in terms of the number of MTPL policies sold. More than a quarter million customers continue to trust us for their liability insurance needs. This is not surprising because Euroins excels when it comes to customer service. In the latest quarterly activity rating of Svitlofor, Euroins received a green light from the MTIBU. Additionally, the company recently became a member of the National Association of Insurers of Ukraine - the largest association of key solvent insurers in Ukraine, which maintains the highest standards in the market. The company has launched a full cycle of online sales of the most popular products, including MTPL, CASCO, and travel insurance. Voluntary health insurance (VHI) is constantly evolving. Clients can choose from a range of individual programs and ready-made solutions, including COVID-19 coverage.

The Euroins strategy was adopted, which provides options across all sectors of the Ukrainian market. For this, the company has assembled an elite team of professionals and built an extensive regional network. The business is in a position to control the entire client engagement process and to execute contractual commitments fully and promptly.